Warranty & returns
Your trust in Athera means the world to us.
Each piece comes with a 1-year warranty against any manufacturing defects.
At Athera we offer the following hassle free options to our clientele:
- 100% Transparency – Buyback Policy
We understand your jewelry needs may evolve. That’s why we offer a secure and value-rich buyback policy:
- Buyback Validity: Available after 30 days of purchase.
- Buyback Value: We offer:
100% of the gold value
40-50% of the diamond value (excluding labour and gst charges) - The piece must pass our quality verification and include:
- Original invoice
- Diamond certification (if applicable)
- Government-issued ID
- Original invoice
- Lifetime Exchange Option
- Exchange your Athera piece for a new one at any time.
- Get up to 90% of the invoice value as store credit (excluding taxes, labour charges & shipping).
- Store credit must be used in a single purchase and is non-transferable.
Please Note :
Exclusions
- Customized, engraved, or altered jewelry is not eligible for buyback or exchange.
- Any item that fails quality check due to damage, external resizing, or wear & tear will not be accepted.
Hassle-Free Pick-Up
- For eligible buybacks or exchanges, Athera provides free secure pick-up from your address across India.
- Our customer care will guide you on secure packing as per our insurance guidelines.